Terms &Conditions

Terms & Conditions

Last Updated: [Jan.1 2025]

1. Acceptance of Terms
By using [grosgoo.com] (the "Site") or purchasing our products, you agree to these Terms & Conditions. If you disagree, please refrain from using our Site.

2. Order Processing & Payments

  • All orders are subject to product availability.

  • We reserve the right to cancel orders due to errors in pricing, fraud, or policy violations.

  • Accepted payment methods: [List: Credit Cards, PayPal, etc.].

3. Pricing & Taxes

  • Prices are listed in [USD/other currency] and may change without notice.

  • Customers are responsible for applicable sales tax, VAT, or customs fees based on their location.

4. Shipping Policy

  • See our Shipping Policy for delivery timelines and fees.

  • Risk of loss transfers to you upon delivery to the carrier.

5. Returns & Refunds

  • See our Return Policy for eligibility and instructions.

  • Refunds exclude original shipping costs (unless due to our error).

6. Intellectual Property

  • All content (logos, designs, text) on this Site is owned by [GROSGO] and protected by copyright. Unauthorized use is prohibited.

7. User Conduct
You agree not to:

  • Use the Site for illegal purposes or harassment.

  • Infringe on our intellectual property (e.g., copy product designs).

8. Limitation of Liability

  • We are not liable for indirect damages (e.g., lost profits) arising from product use or Site access.

  • Our maximum liability is limited to the order’s purchase price.

9. Privacy Policy

  • Your data is handled per our Privacy Policy. We never sell your information.

10. Governing Law

  • These Terms are governed by the laws of [UK], without regard to conflict of law principles.

11. Changes to Terms

  • We may update these Terms periodically. Continued use of the Site constitutes acceptance.

Contact Us
For questions, email [info@grosgoo.com].

Company INFO: 

Company name:CHEN CAITECHNOLOGY UK LTD
Address:61 BRIDGE STREET KINGTON HEREFORDSHIRE UNITED KINGDOM HR5 3DJ
Company Number 6062607
(this is not a returning address)